Privacy policy.

Last Updated: March 17, 2025

INTRODUCTION

Welcome to www.painteraustin.net ("Website," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us.

We are committed to protecting your personal information and your right to privacy. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

INFORMATION WE COLLECT

We may collect information about you in various ways:

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you:

  • Register on the Website

  • Express an interest in obtaining information about us or our services

  • Participate in activities on the Website

  • Contact us

Personal information we collect may include:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Billing information

  • Service preferences

  • Other information you choose to provide

Information Automatically Collected

When you visit our Website, we may automatically collect certain information about your device, including:

  • IP address

  • Browser type

  • Operating system

  • Referring URLs

  • Access times

  • Pages viewed

This information is primarily needed to maintain the security and operation of our Website, and for internal analytics and reporting purposes.

HOW WE USE YOUR INFORMATION

We may use the information we collect or receive:

  • To provide and maintain our Website

  • To process and complete transactions

  • To send administrative information

  • To respond to inquiries and offer support

  • To request feedback

  • To send marketing and promotional communications

  • To protect our Website

  • To comply with legal obligations

DISCLOSURE OF YOUR INFORMATION

We may share information in the following situations:

  • Business Transfers: We may share or transfer your information in connection with a merger, sale, or acquisition.

  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

  • Business Partners: We may share your information with our business partners to offer certain products, services, or promotions.

  • Third-Party Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.

  • Legal Requirements: We may disclose your information where required by law or to protect our rights.

TEXT MESSAGING AND TELEPHONE COMMUNICATIONS

Telephone Consumer Protection Act (TCPA) Compliance

We comply with the Telephone Consumer Protection Act (TCPA) and other applicable laws regarding Application-to-Person (A2P) messaging and automated telephone communications.

A2P Messaging

When you provide your mobile phone number to us:

  1. Consent: By providing your mobile phone number, you expressly consent to receive text messages from us, including messages sent using an automatic telephone dialing system ("auto-dialer") or prerecorded messages.

  2. Types of Messages: We may send you A2P (Application-to-Person) messages, including:

    • Appointment confirmations and reminders

    • Service updates

    • Promotional offers

    • Payment confirmations

    • Feedback requests

  3. Frequency: Message frequency varies based on your interactions with us. Standard message and data rates may apply.

  4. Opt-Out Rights: You can opt out of text messages at any time by:

    • Replying "STOP" to any message we send

    • Contacting us at best@painteraustin.net

    • Updating your preferences in your account settings

  5. Help: Reply "HELP" to any message for assistance.

  6. Carriers Supported: Our SMS program is supported by major carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.

  7. Charges: We do not charge for sending text messages, but message and data rates may apply from your carrier.

Telephone Communications

We may contact you via telephone for:

  • Scheduling confirmations

  • Service follow-ups

  • Information about requested services

If you have registered your phone number on the national Do-Not-Call registry, we will only contact you by telephone if:

  • You have given us express written consent

  • We have an established business relationship with you

  • The call is for non-marketing purposes

THIRD-PARTY WEBSITES

Our Website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

DATA RETENTION

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

SECURITY OF YOUR INFORMATION

We use appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

CHILDREN'S PRIVACY

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

YOUR PRIVACY RIGHTS

For California Residents

The California Consumer Privacy Act (CCPA) provides California residents with specific rights regarding their personal information. You have the right to:

  • Request disclosure of the personal information we collect

  • Request deletion of your personal information

  • Opt-out of the sale of your personal information

For Nevada Residents

Nevada residents have the right to opt out of the sale of certain personal information to third parties who intend to license or sell that personal information.

For All Users

You may have the right to:

  • Access the data we have about you

  • Rectify any inaccurate data

  • Request deletion of your data

  • Object to our use of your data

  • Request restriction of how we use your data

  • Request transfer of your data

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

Email: best@painteraustin.net
Phone: (512) 616-2618
Address: Provence Blvd, Austin, TX 78738

www.painteraustin.net